At the European Telework Online website

"Telework 1997":
Annual Report from the European Commission

Annex 2: Telework-related Projects at European Level:

Section 2: Projects (in alpahbetic order)

AC-DIRECT

Article 10 of the ERDF

The aim of AC-DIRECT in the region of Västerbotten in Sweden is to create a regional network infrastructure for public and private organisations with a strong focus on SMEs and to inter-connect companies and public authorities at low cost and offering at the same time an affordable connection to other regions and countries via a common internet gateway. AC-DIRECT’s expected impacts are to:
  • enhance effectiveness of marketing and export capabilities of SME's

  • improve the provision of public services

  • stimulate telework possibilities

  • facilitate the efficiency of public administrations
Contact:
County Administration of Västerbotten
Storgaten 71 B
S - 901 86 Umeå, Sweden
Rolf Wännström
Tel.: +46 90 10 70 00
Fax: +46 90 12 17 67
E-mail: eilert.carlson@lst.ac.se


ACTI LIMOUSIN

Application Concrète des Technologies del’Information en Limousin)

Article 10 of the ERDF

ACTI Limousin will be developing a strategy and action plan for the Limousin region of France. Although the region has a good telecommunications infrastructure, there is not a lot of activity in the advanced services offered by new technologies. The Conseil Général du Limousin in Dec. 1993 decided to establish a regional Master Plan with the aim to identify the major concerns in the region in the context of Information Society. Based on the conclusions of this examination, the region established in 1995 a unit within the Agence Régional de Dévéloppement (ARD) which will promote the new information technologies and which is also responsible for this proposal. As a result of the 1994 Master Plan on Information Society, there are 4 main proirities 1996-67:
  • awareness programmes dedicated to small and average size enterprises (SMEs);
  • intoduction of information technologies to educational practices and the development of new training methods in schools and universities;
  • promotion of teleworking companies and of actors of new information technologies in the area.
Contact:
Agence Régional de Dévéloppement, (ARD) Limousin
France
Stephane Vincent
Tel.: +33 555 45 18 30
Fax: +33 555 79 77 89


AVANTI

Adaptive and Adaptable Interactions for Multimedia Telecommunications Applications

ACTS Programme

The main objective of this project is to demonstrate, through practical testing, that it is possible to develop generic multimedia telecommunications applications of important social impact and potential commercial value, which are adapted and adaptive to the requirements of most potential users (including e.g. disabled people, elderly people, occasional users, professionals), in terms of communication means, information content and man-machine interface.
Link to Telework/Tele-cooperation:
AVANTI is particularly interested in the social impact of advanced telecommunication services on potential user groups. Therefore, some joint planning and conducting of trials together with the project will take place. Originally, the prime focus has been on the development of instruments for improving accessibility of teleservices for people with specific needs. However, since their use requires extensive training, the project will have to engage in trials with different groups of handicapped and non-handicapped people to prepare for new ways of working, including teamwork.
Contact:
Alcatel Siette
Via Lucchese 33
50018, Sesto Fiorentino (FI), Italy
Mario Capurro
Tel: +39 55 3063 354
Fax: +39 55 3063 293
E-mail: mario.capurro@sie.alcatel.it


AVISE

Telework and People with Disabilities

Telematics Application Programme

AVISE (in the Disabled and Elderly sector) is studying telework for people with disabilities through case studies on the experiences of home-based telework and on disabled teleworking within a Teleservice Centre. Also being examined are the human stakes in teleworking, from the point of view of the key actors. The project is being implemented by undertaking feasibility studies, developing technical solutions, and examining training requirements. Results will be presented in both European and national contexts, leading to conclusions, recommendations and propositions.
Contact:
Centre de Réadaptation Professionnelle
et Fonctionnelle de Nanteau-sur-Lunain, BP 34
77792 Nemours Cedex, France
Pierre Olivier
Tel.: +33 1 64 45 15 15
Fax: +33 1 64 29 05 17


Betratungs und Qualifizierungsprogramme für Klein-und Mittelständische Unternehmen

ADAPT Initiative

Competence development: trainer qualifications; new qualifications
New jobs: teleworking
Enterprise strategies: gaining new markets, structures to handle incoming orders.
Contact:
IKL Sachsen Türingen GmbH, ATL
Rudolfstrasse 47
D - 99092 Erfurt, Germany

Tel.: +49 361 2259029
Fax: +48 361 2259030


BINTERMS

Basic Interoperability for Terminals for Telematic Services

ISIS Action

BINTERMS is in the Teleworking Domian and validates key components of the T.120 protocol specifications for functional and syntactic completeness. A major part of the project is to identify the conditions and requirements for basic compatibility of terminals for telematic services conforming to the ITU-T recommendation T.120 series. This will result in a significant contribution to standardisation organisations and working groups including the ABK/VCC (Video Communications Committee - chaired by a project member), ATM Forum and ITU-T. BINTERM validates the T.120 protocol and basic compatibility specifications by producing detailed test specifications (ATS - Abstract Test Suite) and implementing the ATSs using special TTCN tools.
Relevance to standardisation:
There is a clear requirement for common standards among organisations and their IT systems. the BINTERMS consortium will supply appropriate standardisation bodies (e.g. ETSI, ITU-T, VCC, ATM Forum), and other ad-hoc groupings concerned, with relevant inputs, e.g. test suite structure (TSS), test purposes (TP), and abstract test suite specifications
Contact:
Solinet GmbH
Mittlerer Pfad 26
D-70499 Stuttgart, Germany
John Geoffrey Wheeler
Tel: +49 711 1389730
Fax: +49 711 8661240
E-mail: jgw@solinet.com


Bootstrap

ADAPT Initiative

Enterprise strategies: structures to handle incoming orders
New jobs: teleworking
Competence development: new role of the "Meister" (master craftsmen)
Equal opportunities for women
Contact:

Fraunehofer Institut für Graphische
Dataverarbeitung IGC Darmstadt
Wilhelminenstrasse 7

D - 64283 Darmstadt, Germany

Stefan Noll
Tel.: +49 6151 155213
Fax: +49 6151 155299


BOURBON

Broadband Urban Rural Based Open Networks

ACTS Programme

The BOURBON project seeks to address the issue of providing cost effective, saleable access to ATM-based advanced services for SMEs in the wider context of Europe and the Information Society. There are two parallel streams running through the project, one technology-focused, demonstrating advanced features of ATM-based networking, the other user-focused, with particular emphasis on the needs of SMEs, both urban and rural. It is within the convergence of these streams that the project will ultimately seek to define network and service architectures taking into account present technology that will support the move to higher bandwidth services whilst maintaining a realistic view on what is required by SMEs and on the affordability of the services.
Link to Telework/Tele-cooperation:
Within this framework, BOURBON plans to look at the link between ATM-induced improvements in SME-internal logistics and in the value-added chain "suppliers-SME-distributors-customers/clients of the SME’s product(s)" on one side and the economic and social sustainability of those new ways of working on the other.
Contact:
Screenphones Ltd.
Finisklin Industrial Estate
Sligo, Ireland
Pádraig Ryan
Tel: +353 1 283 3789
Fax: +353 1 283 4376
E-mail: pryan@screen.ie


 

CAFÉ MONDIAL

Communication Applications for Education, Multi-user Open Network Design, Infrastructure and Logistics

Telematics Application Programme

CAFÉ MONDIAL is providing teleworking applications for rural communities which, because of their remoteness from major centres, need on-site support. Farmers are a particular focus, and these are being provided with expert advice in direct relation to their own professional activities. Sites are being developed at universities and adult training centres and equipped with multimedia personal computers and videoconferencing facilities, as well as being linked to regional enterprises, schools, administrative services, hospitals, telecentres, etc. Important aspects of telework and teletraining are being examined.
Contact:
Youandi-Communication
Network GmbH
Hasenbornsenke 84
66679 Losheim am See, Germany
Jolande Leinenbach
Tel.: +49 6872 91024
Fax: +49 6872 3041
E-mail: 100046.10232compuserve.com


 

Commutech

ADAPT Initiative

The project is using Euro ISDN and media conferences to set up a decentralised enterprise and management for 15 entrepreneurs in the field of out-sourcing. The entrepreneurs and the workforce of these SMEs are telematically linked in a so-called virtual enterprise. They are provided, through tele-coaching, with expertise and counselling, and through tele-teaching, they are given management training and skills to meet new job requirements. Transnationally, it will develop and evaluate the potential for multi-media approaches to teleworking for outsourcing of companies’ activities.
Contact:
IPC International Project Center

Mathildenstr. 6

D - 79106 Freiburg i. Br., Germany

Jan H. Peschka

Tel.: +49 761 27874
Fax: +49 761 37279

E-mail: ipc@city.euroPhone:sub.com


 

COMPRIS

Cooperating Members of Public and Private sector toward a Regional Information Society Strategy

Article 10 of the ERDF

COMPRIS is an iniative to promote a Regional Information Society Strategy in the Yorkshire and Humberside region of the UK. The projects targets SMEs and the public in general for raising awareness and promote training opportunities. As there is no regional government in UK, COMPRIS, for the first time, will unite all key regional players and link existing initiatives to the Information Society initiative. Working groups will focus on teleworking, distance learning, network for universities and research centres, healthcare networks, and City Information Highways.
Contact:
Calderdale and Kirklees training and Enterprise Council
Parkview House, Woodvale Office Park, Woodvale Road
Brighouse, HD6 4AB, UK
Bill Macbeth
Tel.: +44 1484 400770
Fax: +44 1484 400672


 

DEMETER

Distance Education, Multimedia Teleservices and Telework for Farmers

Telematics Application Programme

DEMETER is applying telematics to bring a better quality of life for farmers living in isolated rural areas in five European countries. It is providing easily accessible educational and consultancy services, including regional marketing information and opportunities for international co-operation in a sector undergoing profound change and where there is a need to provide new jobs. The existing regional infrastructure is being harnessed and comparable strategies developed for similar areas elsewhere.
Contact:

Institut für Computertechnik - Telematics Research Lab

Floragasse 7/3

1040 Wien, Austria

Eveline Riedling
Tel.: 43 1 5045 9451
Fax: 43 1 5045 9458
E-mail: eriedling@telab.ict.tuwien.ac.at


 

DIANE

Design, Implementation and operation of a Distributed Annotation Environment

ACTS Prograame

Distributed multimedia services envisaged today in most cases distinguish sharply between service and content provider on one side and consuming users on the other side. Only a few applications have been realised strengthening the role of end users both as content provider and consumer. Existing multimedia authoring systems are either application-specific or allow solely combinations of media generated entirely by a user, as is the case for multimedia mail. The goal of the project is to develop a multimedia service removing these deficits. DIANE is conceived as a service allowing users to create, exchange and consume multimedia data easily. As trial applications, DIANE has decided to develop and test annotation services for two different settings: (1) teleradiology and (2) a computing center providing ‘annotated’ support to its users for interacting with complex computer applications.
Link to Telework/Tele-cooperation:
An annotation service is of considerable value in a tele-cooperation/telework environment. The trial is expected to explore the added value of the services to be developed to telework/telecooperation.
Contact:
Kapsch AG
Wagenseilgasse 1
A-1120 Vienna, Austria
Sandford Bessler
Tel: +43 1 81 111 4135
Fax: +43 1 81 111 4156
E-mail: bessler@kapsch.co.at


 

DIPLOMAT

European Charter for Teleworking

ACTS Programme

DIPLOMAT comprises two main actions:
  • to create a comprehensive European Charter for Telework, identifying applications for ACTS and other technologies, and to obtain agreement on that charter.
  • to contact up to 2000 influential organisations in the process of discussions and of obtaining agreement, in order to solicit their views and inform them about teleworking, ACTS Technologies and the Information Society, stimulate telework trials and usage of ACTS technologies.

Link to the Telework/Telecooperation Chain:
DIPLOMAT will use input from ACTS projects in general, and, more specific, from GAT Chain projects, in developing the guidelines.

Contact:
University of Sustainable Resources
Gregor Mendelstrasse 33
A-1180 Vienna
Austria
Josef Hochgerner
Tel: +43 1 4950 44 214
Fax: +43 1 4950 44 240
E-mail: j.hochgerner@magnet.at
URL: http://www.telework-forum.org/diplomat.uk


 

EIES

European Information Exchange Service for the communication between harbours

ACTS Programme

EIES aims at defining, implementing and experimenting an advanced communication service to support routine and non-routine communication between harbour authorities, ship owners, customs, fire brigade etc. within harbour areas. To do so a demonstrator will be put into place and be used on a platform based on several technologies, amongst which ATM broadband.
Link to Telework/Tele-cooperation:
Will provide input on guidelines on telecooperation and telework by exploring implementation of AC in-depth in a specific environment.
Contact:
Expertel
6 Impasse Bonne Nouvelle
F-75010 Paris, France
Michel Gironde
Tel: +33 1 44 11 59 27
Fax: +33 1 44 11 59 23
E-mail: gironde@expertel.fr


 

EMPLOY

European Multimedia Pedagogic Local Support Network Organisation for the Social Integration of Unemployed Young Europeans

Telematics Application Programme

EMPLOY offers a telematics network for the social integration of unemployed young people in five European countries. This involves building and interconnecting multimedia training centres, and the preparation of multimedia training content and methods evaluated in comparison with traditional practice. The project involves local authorities and interest groups (NGOs) which are attempting to provide teleservice and teleworking tools for persons who may be socially excluded because they are unemployed or under-employed, and who may lack the necessary training to become active members of the labour market. Creating employability is an important goal here.
Contact:
ADICE
133 rue Michel Ange
75016 Paris, France
Francois Berthet
Tel.: +33 1 4071 6372
Fax: +33 1 4071 6372
E-mail: f.berthet@adice.cie.fr


 

EPRI-WATCH

European Parliament Research Initiative Watch

ACTS Programme

The project's main objective is to stimulate information exchange between those involved with technology development/trials in ACTS, and those involved in policy debates on Information Society issues in European, national and regional parliaments and policy making bodies. Seminars and workshops on fields of common interest combined with video events and distributed seminars and presentations of ACTS trials and demonstrations will be held to generate better awareness of the policy concerns relating to technology developments. The main trial will involve the use of advanced telecommunications by parliamentarians themselves and by their support staff and will generate valuable feedback for the Commission’s research programmes from an important user group.
Link to Telework/Tele-cooperation:
EPRI-WATCH can play an important role in the development of guidelines on a political level, by providing assistance in communication with the political community.
Contact:
Teleport Sachsen-Anhalt GmbH
Steinfeldstrasse 3
D-39179 Barleben, Germany
Joan B. Schlieker
Tel: +49 39203 82030
Fax: +49 39203 82031
E-mail: smarts@tsa.de


 

ETD

European Telework Development

ACTS Programme

ETD addresses supporting the ACTS telework chain. for example:
  • stimulating early and effective take up of telework
  • developing common and concerted actions at both European and national level, using professional outreach methods to reach selected target audiences
  • removing barriers to take up by developing a clear vision and perspective of telework, and sharing this with the parties concerned
  • stimulate and support early and widespread use of the technologies of telework through a European network of telework websites and associated on-line services

Link to the Telework/Telecooperation Chain:
ETD will support and co-ordinate Chain activities, and work with chain participants to optimise the match between user needs and emergent technologies and services and promote awareness of telework related developments and trials

   
Contact:
Tele Danmark Consult A/S
Fabrikvej 11
P.O. Box 2245
DK-8260 Viby J, Denmark
Jeremy Millard
Tel: +45 86 28 64 55
Fax: +45 86 28 64 99
E-mail: 100117.1157@compuserve.com
URL: http://www.eto.org.uk/etd
 


 

European Teleworking Market - Telearbeitsmark

ADAPT Initiative

SMEs will be provided with teleworking expertise and consultancy via a homepage on the World Wide Web, and individual workers will benefit from a training package on CD-I, and from on the job training through simulation. The social partners will collaborate closely in the development of models and transnational standards applying to teleworking contracts and contractual regulations.
Contact:
Euroteam Vienna
Praterstrasse 70
A- 1020 Wien, Austria
Lukas Stuhlpfarrer
Tel.: +43 1 2141517 / 17
Fax: +43 1 2141517 / 18

 
 

European Virtual Enterprise Network Transnational

ADAPT Initiative

This project is concerned with the establishment of a pilot training experience on teleworking to anticipate new activities, notably within SMEs.
15 workers, threatened by unemployment or already in a conversion situation will be involved as well as 10 trainers. An awareness raising campaign will be carried out aimed at the local authorities concerned with economic development.
Contact:
Université de Franche Conte
Service de Formation Continue
16 route de Gray
F - 25030 Besacon Cedex, France
Michel Woronoff/Alain Chevillard
Tel.: +33 16 81666121
Fax: +33 16 666102


 

EVENT

European Virtual Entrepreneur Network

ADAPT Initiative

The project will deliver training, counselling and advice on self-employment for workers made redundant due to industrial restructuring, especially in SMEs. It will construct, develop and test a transnational model to train people for the new virtual style of working, and it will seek to create job opportunities in new virtual companies (teleworking networks). The transnational partners will create a European Virtual Enterprise Network that will act as a transnational agency/clearing house for collaboration and support.
Contact:
University of Jyväskylä
Continuing Education Centre, PB 35
SF - 40351 Jyväskylä, Finland
Antti Auer
Tel.: +358 41 603626
Fax: +358 41603710


 

Fortel - Formacion de Teletrabajadores

ADAPT Initiative

Information technology promotes the emergence of new forms of job creation, such as telework. This project aims to help SMEs in the information services and industry to become more aware of, and to adapt to, this new distance working technique. Counselling and training will be provided and other activities will include the development of data-processing equipment to support training and the creation of an Electronic Employment Agency for teleworkers.
Contact:
Foro de Teletrabajo/Telematic de
la Comunidad Europea
Santa Cruz de Marcenado, 33, 10 puerta 6
E - 28015 Madrid, Spain

Tel.: +34 1 5417264
Fax: +34 1 5599274


 

IBCoBN

Integrated Broadband Communication and Broadcast Networks

ACTS Programme

The main objective of the project is to identify the broadband communication needs of residential users and key residential applications. It also aims to initiate longer term R&D into the IBC needs of the CATV sector and to create a centre of excellence (Euro Cable Labs) to take over the identification of future requirements for local and regional cable networks. IBCoBN will be running trials in several CATV sites in Belgium, the Netherlands, Portugal, UK, Russia and possibly Spain.

Link to Telework/Tele-cooperation:

The universal IBC service planned by the project addresses the communication needs of residential users including older and disadvantaged people, as well as the needs of businesses (with emphasis on SMEs and freelancers/portfolio workers) and of the public sector (in particular health, education and local government). By verifying high speed applications which are desirable and affordable. The project expressed their interest to play a major role within the Telework Chain, as telework is seen as a major application to support by residential broadband.

   

Contact:

NSSL (ppr Integan CV)

47A Fore Street, Framlingham

Suffolk IP13 9DD, UK

John McEwan

Tel: +44 1728 723410

Fax: +33 1728 621190

E-mail: 100141.1356@compuserve.com

 

 

ICARE 9000

On-Demand Consulting and Remote Electronic Training for SMEs in Urban and Rural Areas

Telematics Application Programme

ICARE 9000 is using advanced telematics tools like videoconferencing to provide technical support for companies seeking to achieve the ISO9000 certification by using tele-consulting techniques. Some of this consulting support is provided on-line, for example when an SME has a specific problem in applying the quality control manual, as this enables rapid expert advice to be offered. The project aims to improve the access of SMEs, particularly in less-favoured areas, to ISO9000 training courses, the follow-up of information and to offer telematics advice to quality engineers for whom regular travel to traditional courses is costly and time-consuming.

Contact:

TELES AG

Doverstr. 2-4

10587 Berlin, Germany

Marc Buchmann

Tel.: +49 30 399 2800

Fax: +49 30 399 2801

E-mail: buchmann@teles.de

 

Identifying and Acquiring new Professional Competencies

ADAPT Initiative

The project is meant to develop methodologies to anticipate new competencies and qualifications in the sectors of data processing maintenance service, graphic arts and teleworking.

New flexible training methodologies will be implemented and tested for workers in SMEs, particularly women.

Contact:

Intergris Bull

20 rue Dieumegard

F - 93406 Saint Oven, France

Louis Marracco

Tel.: +33 1 49455186

Fax: +33 1 49455005

 

IMMP

Integrated Multimedia Project

ACTS Programme

Main objective of the IMMP is the integration of services and service architecture addressing both residential and business users, focusing on the overleaps and synergy between the two. The project will run trials with selected services to understand the key issues: technical, human and commercial, which will effect the successful deployment and end user acceptance of such services.

Link to Telework/Tele-cooperation:

The outcomes of those trials can provide input to the guideline development for the GAT chain.

Contact:

Nokia Research Center

P.O. Box 45

FIN-00211 Helksinki, Finland

Antti Ylä-Jääski

Tel: +358 0 437 66 377

Fax: +358 0 437 66 851

E-mail: antti.yla.jaaski@research.nokia.com

 

Information, Communications and Technology Advisory Service

LEADER Initiative

Since it was set up in May 1994, the of the Western Isles, Skye & Lochalsh group has created about 100 teleworking jobs in the Hebrides, in North-West Scotland. One of the main points of this experimental phase was the constitution of a file of potential "teleworkers": a list of some 500 people, either residents or people wanting to move back to the islands, was drawn up and their skills noted. Since no local company existed in this sector, the LEADER group created a limited liability company, "Lasair Ltd", capable of managing contracts concluded with principals from anywhere in the world. Through the nature of the work, these teleworking posts constitute an activity with real added value, which goes far beyond simple data entry but involves skills in editing, re-writing, re-reading, computer graphics, etc. An experimental contract in 1996 with the Scottish Health Board further proved that purely "mechanical" data entry was non-profitable because it faced fierce competition from Third World countries. LEADER provided approximately 35,000 ECU for the supplementary training of the teleworkers.

Contact:

Information, Communications and Technology Advisory Service

Pairc House, Halbost, Lochs, HS2 9QB

Isle of Lewis, Scotland, UK

Donnie Morrison, Manager

Tel.: +44 1851 880 225

Fax: +44 1851 880 386

E-mail: donnie@sol.co.uk

URL: http://www.hebrides.com/itp

 

Iperion "Continuous Traning Telematic Service and Certification"

ADAPT Initiative

This project is aimed at the creation of a fully supported, integrated distance learning system. This system, which will have a telemetric base will incorporate the key issues of validation and certification of the training action. New forms of work e.g. teleworking will also be supported.

Contact:

National Technical University of Athens

42, Patision

Gr - 10682 Athens, Greece

N.K. Uzunoglu

Tel.: +30 1 3816908

Fax: +30 1 3816908

 

JADE

Joint Approach to Developing Entrepreneurs

ADAPT Initiative

The project will provide a customised approach to developing the skills of SME owner-managers and managers, and will provide telemetric experience normally only available to large firms. SMEs targeted are those employing fewer than 50 staff, and those which have been operating for between two and three years. Materials will be designed by the training partners and the Aberdeen Chamber of Commerce. Transnational partners will be linked through telematics, and joint teleworking will be a regular part of the programme. Cirrculum, training and programme materials will be jointly developed and evaluated in transnational meetings.

Contact:

Dunbartonshire Enterprise

Spectrum House

Clydebank Business Park

Clydebank G81 2DR, UK

Roddy Macaskill

Tel.: +44 141 9512121

Fax: +44 141 9511907

 

LEVERAGE

Learn from Video Extensive Real ATM Gigabit Experiment

ACTS Programme

LEVERAGE intends to demonstrate how the use of multimedia broadband technology can support and greatly improve communication between learners in cross-linguistic situations by offering collaborative work facilities to groups of students in different member states

Link to Telework/Telecooperation:

The basic LEVERAGE paradigm is that a learner in one country makes contact with a learner in another country, and that they agree to assist each other in the performance of a mutual task, alternatively playing the role of tutor (own native language) and learner (second language).

Contact:

CAP SESA TELECOM

5, Allee de la Croix des Hatres

35018 Rennes Cedex, France

Patrice le Moing

Tel.: +33 99 27 45 45

Fax: +33 99 27 45 35

E-mail: plm@cstlrst.cgs.fr

 

Mercurio: Teletrabajo - Oportunidad de Desarrollo en el Medio Rural

ADAPT Initiative

This project aims to study the opportunities for teleworking in various sectors of the Community of Aragon. It will start with an in-depth analysis of the potential for and technical implications of teleworking, especially for disabled people. It is expected to be an important starting point in raising awareness about teleworking as an alternative way of working.

Contact:

Ceste-Eatur

Paseo Infantes de Espana 3

E - 50012 Zaragoza, Spain

Tel.: +34 76 568586

Fax: +34 76 568599

 

MEDIAN

Wireless Broadband CPN/LAN for Professional and Residential Multimedia Applications

ACTS Programme

The MEDIAN project objective is to evaluate and implement a high speed wireless customer premises local area network (WCPN/WLAN) pilot system for multimedia applications, and to demonstrate the usability in a real -user trial. The trial will be based on a wireless ATM LAN environment, where the MEDIAN demonstrator provides the wireless access points.

Link to Telework/Tele-cooperation:

The MEDIAN concept will very much support the place independency of work by exploring the wireless LAN possibilities in today’s and future systems. Therefore the contribution is in eliminating technical barriers to place independency of the work place.

Contact:

IMST

Carl-Friedrich-Gauss-Str.2

47475 Kamp-Lintfort, Germany

Carrado Ciott

Tel: +49 2842 981 432

Fax: +49 2842 981 499

E-mail: ciotti.median@imst.uni-duisburg.de

 

MEMO

Multimedia Environment for Mobiles

ACTS Programme

The main objective of MEMO is to develop a generic architecture for the provision of interactive multimedia services to mobile and portable terminals. Based on the experience of two generations of prototypes, user requirements studies and evaluation of user trials, MEMO will develop a generalised service model and both hardware and software platforms to implement a wide variety of interactive datacasting services where mobility is the key issue.

Link to Telework/Telecooperation:

MEMO will contribute to both mobile multimedia technology and to interactive mobile multimedia services in the publishing and construction industries.

   

Contact:

Dpt. FV/SLM

Robert Bosch GmbH

Robert-Bosch-Str. 200

31129 Hildesheim, Germany

Thomas Lauterbach

Tel.: +49 5121 49 2118

Fax: +49 5121 49 3970

E-mail: thomas.lauterbach@fr.bosch.de

 

 

MIRTI

Models of Industrial Relations in Telework Innovation

Telematics Application Programme

MIRTI (in the Telematics Engineering sector) is providing models of industrial relations in telework innovation by examining different definitions and types of telework through a series of case studies, developing suitable tools (legal framework and contractual arrangements), and scenarios. It’s objectives include providing:

  • guidelines for companies and public administrations when they introduce telework
  • guidelines for contacts between employers and employees
  • wide recommendations and guidelines at national and EU levels.

Contact:

less-ae

Vio Po, 22

00198 Roma

Italy

Renato Rizzo

Tel.: +39 6 8848779

Fax: +39 6 8848879

E-mail: r.rizzo@iol.it

URL: http://www.iess-ae.it/mirti.

 

 

MULTIMEDIATOR

Multimedia Publishing Brokerage Service

ACTS Programme

The project will demonstrate the use of an intelligent multimedia brokerage service for pan-European customers and suppliers in the publishing area. Services offered will include specialised video-on-demand, hypervideo, and conventional publishing services. Existing technology and project developments will be integrated for this purpose. Amongst the key issues are a whiteboard for multimedia document production and communication APIs for several communication protocols.

Link to Telework/Tele-cooperation:

The trial is expected to explore the added value of the services to be developed to telework/telecooperation.

Contact:

Logic Control

Ctra. de Prats 122

E-08208 Sabadell (Barcelona), Spain

Jaime Delgado

Tel: +34 3 728 54 00

Fax: +34 3 728 54 04

E-mail: delgado@logiccontrol.es

 

Ökologie-Kontaktbörse-Altenburg-Rositz

ADAPT Initiative

Transfer of know-how: technology

Environment: traffic, circulation, competence development

New jobs: teleworking

Work organization: work processes

Contact:

Verein zur Regionalförderung von Forschung,

Innovation und Technologie Refit

Schneider Wildenbruchstr. 15

D - 07745 Jena, Germany

Tel.: +49 3641 675340

Fax: +49 3641 675350

 

ON THE MOVE

Multimedia Information Services

ACTS Programme

On The Move will develop and propose to standardise a mobile Application Programme Interface to facilitate the use of multimedia applications. For this it will develop an architecture to support both "mobile aware" and "non mobile aware" applications.

Link to Telework/Tele-cooperation:

By doing this the project will enhance the place independentness of work by increasing the efficiency for mobile workers and by facilitating easier access from isolated locations to broadband communications and applications.

Contact:

RCUR - T/N

Ericsson Radio Systems AB

16480 Stockholm, Sweden

Frank Reichert

Tel: +46 8 40 47014

Fax: +46 8 40 47020

E-mail: frank.reichert@era-t.ericsson.se

 

OUEA

Observatoire Urban du Axe Atlantique

Article 10 of the ERDF

OUEA is run by EixoAtlantico, an association of 15 cities in two areas, Galicia in Spain and the North of Portugal which aims to promote the European principles of free movement of persons, capital, trade and services. OUEA is a system of collection and access to information that will offer a dynamic, on-line, database of information to all local players and will facilitate political decision making for regional economic development. The system will be flexible and adaptable to the needs of the users. The project’s expected impact is:

  • make available an on-line database of dynamic socio-economic information;
  • promote teleworking with the aim of creating new jobs;
  • facilitate strategic decisions that will have an impact on cohesion;
  • minimise the negative effects of the socioeconomic isolation of peripheral regions

Contact:

Eixo Atlàntico do Noroeste Peninsular

Concello de Vigo

Tel.: +34 86 81 0105

Fax: +34 86 81 0217

Pour la Creation d’Emplois en Corse

ADAPT Initiative

The project will analyse and will make a diagnosis of 20 `entreprise projects´ and six of them will then be developed with a potentiality of at least 20 new jobs.

Human and financial resources will be devoted to these `project ideas´ to develop them and to create new lasting opportunities.

The transnational partnership will provide exchange and comparison of methods to create new activities as well as trainer and manager exchanges. A common effort will be to find out possible sectors for new jobs: renewable energy, waste recycling, teleworking and leading edge industries.

Contact:

Association Femu Qui

Imm. St. Michel Casamozza

F - 20290 Lucciana, France

Raphaelle Medori

Tel.: +33 95362763

Fax: +33 95362606

Recherche de Productivite par la Mise en Oeuvre Du

ADAPT Initiative

Employees with a semi-nomadic lifestyle who are involved in distance working such as teleworking are adapted to the needs and problems of such new work organisation. The target group are trade agents, service technicians and support personnel.

Contact:

Decision Systems International

12 bd Louise Michel

F - 92233 Gennevilliers, France

H. Gerlier

Tel.: +33 40803535

Fax: +33 40803680

RURAL EUROPE TEAM

LEADER Initiative

The Rural Europe team project has been operational since March 1996. It involves six teleworkers contracted by AEIDL within the framework of the networking activities of the LEADER initiative. They are in charge of maintaining the Rural Europe information system in six languages. The overal cost of this project amounts to 54,000 ECU per annum. It provides three part-time jobs in remote firms which are setting up telematic activities at local level, either in the field of training or consultancy. A web platform, FTP access and e-mail are used for workflow routines.

The European LEADER Observatory

Association Européenne pour l'Information sur le Développement Local (AEIDL)

260, chaussée Saint-Pierre

B-1040 Bruxelles, Belgium

Katalin Kolosy

Tel.: +32 2 736 49 60

Fax: +32 2 736 04 34

E-mail: leader@aeidl.be

URL: http://www.rural-europe.aeidl.be

 

SHOW

Standards for Home Working

ISIS Action

SHOW aims at the definition of a virtual workdesk system for teleworkers of Local Public Administrations (LPAs) based on widely accepted and reliable standards. The service categories to be provided include information gathering, production support, and cooperation support. In the pilot phase, the project benefits from the cooperation of one German and four Italian municipalities. These LPAs are interested in decentralising their activities both to their employees’ homes and to their satellite offices. The project architecture is based on the network-centric computing paradigm and is focused on small remote (client) work-stations with a view to significantly reducing management costs.

Relevance to standardisation:

Starting from the identification of the real needs of an LPA work environment, both on the social and clerical side, the project focuses on identifying a set of suitable standards (e.g. Z39.50, T.120, H.320, etc.) to support a technological solution coping with those needs. In order to do this, the project maintains constant informal contacts with a group of selected standard organisations, to ensure a good level of information flow and mutual awareness. At the end of the project, the results of the use of the identified standards, with particular emphasis on the usability, interoperability and service inter-networking aspects, will be collected and distributed both to the above mentioned organisations and to the national and European agencies and authorities.

Contact:

Finsiel S.p.A

Unità Affari Amministrazioni Locali

Via Isonzo 21b

00198 Roma, Italy

Bruno Macchini

Tel: +39 6 227715449

Fax: +39 6 22715207

E-mail: b.macchini@finsiel.it

 

 

SICMA

Scalable Interactive Continuous Media Server - Design and Application

ACTS Programme

SiCMA aims to design a scaleable server for the delivery of images, data and continuous multimedia information. It will also demonstrate its efficiency by applying it in a "Virtual Museum". A server to be used within various testbeds serving a large number of users under various conditions.

Link to Telework/Tele-cooperation:

The design of scaleable interactive media servers will have a strong impact on the cost of on-line services, and will, therefore, contribute to the place independentness of work.

Contact:

Parsytec Computer GmbH

Auf der Hüls 183

D-52068 Aachen, Germany

Uwe Knaak

Tel: +49 241 166 00 450

Fax: +49 241 166 00 50

E-mail: 100536.3156@compuserve.com

 

SMARTS

SME and Regional Telecoms Support

ACTS Programme

The strategic objective of SMARTS is to increase the participation of small and medium sized enterprises (SMEs) in the work of and exploitation of results from the ACTS programme. In this project ‘participation’ is defined as:

  • full partnership or subcontractor in a new or established ACTS project
  • triggered use of broadband technologies and services in their own proprietary technology base
  • attendance at ACTS events
  • use of broadband products and services by non-technically based SMEs (e.g. in tourism)
  • engineers and scientists from SMEs joining ACTS projects and trials as guest researchers.

In the second phase of the ACTS programme SMARTS will focus on the opportunities provided by the emerging electronic market and by the diversification and improvement of electronic commerce software, for SMEs and their partners (suppliers, clients, distributors).

Link to Telework/Tele-cooperation:

SMARTS will contribute particularly in the area of tele-cooperation, whereas the overlap with the electronic commerce environment can be substantial.

Contact:

Teleport Sachsen-Anhalt GmbH

Steinfeldstrasse 3

D-39179 Barleben, Germany

Joan B. Schlieker

Tel: +49 39203 82030

Fax: +49 39203 82031

E-mail: smarts@tsa.de

 

SME and Micro-Business Adaptation via European Superhighway Technology

ADAPT Initiative

The project will introduce teleworking and teletraining into SMEs in traditional rural areas where multimedia and telecommunication technologies are slow to be accepted. The Trentino Alto-Adige Region is marked by small, scattered communities. The project addresses the needs of commuters, of women workers who can combine their home and parental care duties with a job, and of those who have difficulty reaching a workplace. It has three objectives: enabling workers to adapt to industrial change by improving their qualifications and mobility; creating new jobs through the European Superhighways; and providing executive counselling.

Contact:

Dator S.R.L.

Via S. Lorenzo, 2

I - 39031 Brunico (Bolzano), Italy

Tel.: +39 474 555455

Fax: +39 474 555051

 

TEAM

Team-based European Automotive Manufacture

ACTS Programme

The project aims at a virtual integration of the entire automotive supply chain in a trial, demonstrating a variety of multimedia applications. Key issues are the cultural aspects of including 2nd/3rd tier suppliers & SMEs, integration of complex applications like CAD, the tariffs by PNOs for broadband communications, confidentiality and security issues and the necessary training/skills aspect.

Link to Telework/Tele-cooperation:

The project will demonstrate tele-cooperation in the full meaning of the word. Doing so it provides input to the development of guidelines on telework/tele-cooperation, both in the sense of technical solutions as in overcoming cultural, financial and confidentiality/security constraints.

   

Contact:

Rover Group

Building 117

Gaydon, Warwickshire, UK

Shahid Juned

Tel: +44 1926 643376

Fax: +44 1926 643001

E-mail: 100347.114@compuserve.com

 

 

TECODIS

Teleworking in Co-operative Development of Industrial Software

ACTS Programme

Teleworking is now viewed as one possible means of achieving a more flexible allocation of skilled people to time critical projects than is currently possible within a centralised office environment. In this context the project has two main objectives: Firstly, to demonstrate the use of teleworking in the software development industrial area in the most realistic possible way. Secondly, to demonstrate the viability of teleworking by developing a teleworking support platform and demonstrating its practical use in a large scale international engineering project.

Link to Telework/Tele-cooperation:

TECODIS will be able to contribute to the future deployment of telework, as well as to the development of guidelines, considerably. The project’s contributions to be expected are the development of a Teleworking Model, a Cost/Benefit evaluation based on real users, development of a teleworking platform and in the area of dissemination and linkage to other programmes.

Contact:

Ericsson S.A. - Centro I+D

Retama 1

28045 Madrid, Spain

Eduardo Argüeso

Tel: +34 1 339 2883

Fax: +31 1 339 2804

E-mail: emeeall@madrid.ericsson.se

 

TEESURA

Techno Economic Evaluation and Sectorial User Requirements

ACTS Programme

The target of this project is the development of an ACTS Solution Provider in order to translate enduser application requirements into technical solutions. Basically, the TEESURA service is to compare ICT user requirements with system functionalities of already existing applications and services. It will also offer the possibility to Telecom Operators and Service Providers to carry out different market survey studies to define different emerging scenarios considering end-user needs. Thus TEESURA will support ACTS projects by giving feedback whether their technical ICT solution goes conform with a broader end-user needs context.

Link to the Telework/Telecooperation Chain:

The Solution Provider could contribute to the development of ACTS Telework Guidelines by supporting the development of different scenarios following a specific set of guidelines.

Contact:

Expertel

6 Impasse Bonne Nouvelle

F-75010 Paris, France

Michel Gironde

Tel: +33 1 44 11 59 27

Fax: +33 1 44 11 59 23

E-mail: gironde@expertel.fr

 

TELEMART

Telematics Marketing of Teleworkers

Telematics Application Programme

TELEMART’s objective is to develop teleworking services and systems to the benefit of new and existing teleworkers, telework brokers and telework clients alike. The project is concerned with attempting to create better conditions in the labour market for workers looking for a job using telework tools and techniques through networking activities such as brokerage services. Marketing of teleworkers and finding the business are the keys to this, as historically the problem has always been finding the work.. The key players or actors in TELEMART are TeleMart Inc., clients, brokers and "suppliers" (i.e. the teleworkers). TeleMart Inc. is a commercial vehicle for providing services to brokers and suppliers, including standards and accreditation, facilities management, marketing and training, and an association of accredited brokers.

Contact:

Octagon Ltd.,

Zetland Buildings, Exchange Square

Middlesborough TS1 1DE, UK

David Horne

Tel.: +44 1642 216 200

Fax: +44 1642 216 201

E-mail: david.horne@octacon.co.uk

 

TELESHOPPE

 

ACTS Programme

The main objectives of TELESHOPPE are to investigate how the use of advanced multimedia technologies and virtual reality can stimulate the "touch and feel" of physical shopping in a telepresence shopping experience, and to incorporate this research in a series of demonstrators and field trials using broadband ISDN and ATM networks.

Link to Telework/Tele-cooperation:

The key issues involve multi-disciplinary collaboration ranging from software engineering, virtual reality, interactive coded video, speech technology, spoken dialogues, video production and programming, user interface engineering and marketing. This will obviously provide input to the products of the telework chain.

Contact:

AGORA Conseil

185 Hameau du Château

F-383360 Sassenage, France

Jean-Paul Lefèvre

Tel: +33 76 26 42 65

Fax: +33 76 53 16 39

E-mail: 100700.750@compuserve.com

TELETEST

Euro-ISDN as platform for Teleworking

Trans European Telecoms Networks

Euro-ISDN is the most commonly used platform for teleworking applications which use switched networks. A good variety of teleworking applications have been developed. Interoperability of such applications is regularly not ensured. The project aims at using Euro-ISDN as a platform for the verification of interoperability problems of teleworking applications from different providers. The following tasks are being conducted:

  • identification of commercially available teleworking applications in the EU (short standardised descriptions of them)
  • identification of their characteristics and the obstacles for interoperability
  • test of those applications against each other and identification, analysis and description of interoperability problems
  • drawing up a proposal for a general purpose teleworking application
  • execution of a pilot with the target application

Contact:

Work Research Centre

22 Northumberland Road

Ballsbridge

Dublin 4, Ireland

Richard Wynne

Tel.: +353 1 6683 988

Fax: +353 1 6683 142

E-mail: 100140.1053@compuserve.com

TELEWORK

Interoperability Euro-ISDN solution for selecting and starting up telework application

Trans European Telecoms Networks

The study aims at using Euro-ISDN as platform for the verification of interoperability problems of teleworking applications from different providers. The principal objectives are:

  • to identify commercially available teleworking applications (in the EU) and provide a short, standardised description of them.
  • to identify their main characteristics and the obstacles for interoperability.
  • to test those applications against each other and identify, analyse and describe the interoperability problems.
  • to make suggestions for the resolution of interoperability issues and identify commonalities.
  • to draw up a proposal for a general purpose teleworking application
  • to perform a pilot with the target application

Contact:

TELES AG

Doverstr. 2-4

10587 Berlin, Germany

Marc Buchmann

Tel.: 49 30 399 28 00

Fax: 49 30 399 28 01

E-mail: buchmann@teles.de

TEMeTeN

Towards a European Medical and Teleworking Network

Article 10 of the ERDF

TEMeTeN has partner regions in Greece (two), Italy, Spain and Finland for the purpose of developing telematics applications and services in health care and teleworking. It’s over objectives are:

  • Regional level: integration, validation and demonstration of systems and services that provide teleconsultation and remote co-operative diagnostic work between health care providers at different locations;
  • Trans-European level: definition of standard medical and operational procedures for medical assistance
  • development of teleworking centres and mobile teleworking workstations;
  • provision of basic teleworking services to visitors of major resort hotels;
  • provision of advanced teleworking service to organised residential communities for both residents and tourists.

Contact:

Crete Region

S. Kampelis, General Secretary

Tel.: +30 81 244 520

Fax: +30 81 222 506

 

TEMPLE

Telematics Employment Engine

Telematics Application Programme

TEMPLE’s objective is to stimulate job prospects for teleworkers, the creation of enterprises, and promotion of a more vigorous entrepreneurial culture in Europe. The project uses telematics to overcome barriers between the supply and demand of telework, focusing on Just-In-Time concepts and a telematics employment agency. A quantitative objective is to support 50 teleworkers in each of the five European sites using four key applications: on-line training, support facilities, a European database and a European web-site.

Contact

FUE - ECTF

C/ Santa Crux de Marcenado, n 33

28015 Madrid

Spain

Eduardo Barrera

Tel.: +34 1 541 7264

Fax: + 34 1 559 9274

E-mail: eb.ectf@mad.servicom.es

URL:http://www.telejob.org.

 

TEN-TREND

Telework Remote Enterprise Network Development

Trans European Telecoms Networks

The overall objective of the project is to investigate the feasibility of applications of telecommuncations services to support a full range of telework and other new ways of working. The principal objectives are, in summary, to:

  • investigate user needs in respect of applications supporting telework
  • define organisational requirements for supporting teleworking employees and their implications for TEN-TREND applications
  • draw up a framework covering user, application, management, organisational and legal aspects of telework
  • define a full set and a core set of applications for support of telework
  • investigate the feasibility of the set of applications defined in the TEN-TREND framework
  • validate pilot implementations of selected applications
  • monitor the viability of proposed applications as evidence of feasibility, acceptability and usefulness, and generate and maintain up-to-date business plans
  • regularly assess viability and commit appropriate levels of resource to complete the investment plan for the project
Contact:

Empirica

Gesellschaft für Kommunikations- und Technologieforschung GmbH

Oxfordstrasse 2

53111 Bonn, Germany

Simon Robinson

Tel.: +49 228 985300

Fax: +49 228 985300

E-mail: simon.robinson@empirica.de

TEX.AT.WORK

Textile Application of Teleworking

Telematics Application Programme

TEX.AT.WORK is providing telematics tools for business processes in the textile industry by streamlining the whole supply chain in the textile sector from production to distribution. The goal is to make the information flow along the chain as easily as possible and thus to provide greater awareness of market trends. TEX.AT.WORK is developing a mechanism for on-going monitoring of purchase orders, shipments and the location of goods, and is drawing up specifications for software companies or end users to implement telematics applications. Public demonstrations will cover applications for sales agents and retailers, goods transport management, and Europe-wide validation and exploitation of the system.

Contact:

ASTER

Via Morgagni 4

40122 Bologna, Italy

Paola Perini

Tel.: +39 51 236 242

Fax: +39 51 227 803

E-mail: paola.perini@aster.it

TOBASCO

Towards Broadband Access Systems for CATV Optical networks

ACTS Programme

The aim of TOBASCO is to upgrade existing CATV networks with high splitting counts, with broadband interactive services by applying High-Density Wavelength Division Multiplexing in a cost effective way, and to demonstrate the viability of the system in a field trial. Thus the project will advance the introduction of interactive services in existing CATV networks.

Link to Telework/Tele-cooperation:

Interactive services on CATV networks will allow mass participation in applications as telework and telelearning. The project will contribute to the promotion of those applications.

Contact:

Forward Looking Work

Bell Laboratories, Lucent Technologies

P.O. Box 18

1270 AA Huizen, The Netherlands

Ton Koonen

Tel: +31 35 687 4985

Fax: +31 35 687 5954

E-mail: koonen@bell-labs.com

 

TOOLIT

LEADER Initiative

The Toolit project brings together three partners involved in teleworking projects in rural areas of Northern Sweden, the Western Isles of Scotland and the Highlands of Luxemburg. The scope is to create a value added service with the collaborative input of each partner's skill resources, like languages and marketing. The first partnership meeting was fully supported by LEADER funding (local budgets plus a 5,000 ECU transnational cooperation grant from the LEADER European Observatory).

Skoglandet LEADER II AB

Box 100

S-94222 Älvsbyn

Sweden

Kristina Öhman

Tel.: +46 929 128 50

Fax: +46 929 128 30

E-mail: skogslandet@belub.se

TWEURO

Telework Europa

Telematics Application Programme

TWEURO is a TAP support action providing mediated services and fora on both Compuserve and the Internet for TAP projects, and is now becoming the TURA unofficial web-site where information about projects, their deliverables, plus other relevant issues relating to TURA tasks can be accessed. TWEURO also provides an unofficial but nevertheless useful way by which TURA projects (or prospective TURA projects) can telework with each other and with the Commission.

Contact:

Tele Danmark Consult

Fabrikvej 11

P.O. Box 2245

8260 Viby J, Denmark

Jeremy Millard

Tel.: +45 86 28 64 99

Fax: +45 86 28 64 99

E-mail: 100117.1157@compuserve.com

URL: http://www.tweuro.com.

USINACTS

Usability in ACTS

ACTS Programme

The function of USINACTS is to identify, characterise, document and disseminate examples of successful application of usability principles from ACTS usage trials, and from industry. The objective is to show that the application of usability principles delivers tangible benefits, through promoting services better adapted and configured to the requirements of the users.

Link to Telework/Telecooperation:

Accurate and thorough user needs analysis is a critical requirement for developing and operating applications and services suitable for teleworking and telecooperation.

Contact:

Loughborough University

Human Science & Advanced Technology Research Institute

The Elms, Elms Grove Loughborough

LE11 1RG Leicestershire, UK

Ann Clarke

Tel.: +44 1509 61 10 88

Fax: +44 1509 23 46 51

E-mail: a.m.clarke@lboro.ac.uk

Virtual Workplace

ADAPT Initiative

The project will create new flexible, cost-effective and environmentally friendly virtual workplaces. It will establish a model for a support centre which will be the hub of a network of SMEs in need of assistance, or interested in changing the working environment of their staff. It will also provide assistance for the unemployed, and will be a resource for part-time teleworkers. Distance learning courses will be developed, and the technology required for teleworking and flexible working will be created and tested. Transnationally, the project will contribute to the evolution of the Information Society.

Contact:

Ammatti-Instituutti (Vocational Adult Education Centre)

Valimotic 8, P. O. Box 151

SF - 00381 Helsinki, Finland

Hannele Ikonen/Tarja Halme

Tel.: +358 0 54031

Fax: + 58 0 5403292

E-Mail: hannele.ikonen@ami.fi


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