Slide 10 of 11
Notes:
For many (probably a majority) of European workers, home based working cannot be the appropriate model of telework. This simply relates to the average size of houses and apartments, coupled with average numbers of occupants, and the increasing tendency for more than one member of the household to be in employment.
The spectrum of alternative new modes has been well described in the European IT Observatory 1998, from which the next presentation chart has been adapted (http://www.eto.org.uk/eito):
- Hotelling or hot-desking reflects the fact that of every hundred “office based” employees perhaps only half - or less - are using “their own desk” at any one time. The others are in meetings, on the road, working at home . . .
- Multi-site teams means that team members work in the office nearest to their home rather than commuting or moving house so that the whole team can work in one location.
- Concentrative telework brings together in one building tasks that would otherwise be distributed across many locations, as in the case of telemarketing/telesupport centres.
- Transborder telework means an employer hires people in a different country (or contracts work to a supplier in a different country)
- Satellite offices are those established by an employer at places convenient to the homes of employees so that they can avoid longer range commuting.
- Shared facility telecentres are independently managed facilities in which local people who work for a range of different companies can work locally instead of commuting to their employer’s office.
- Neighbourhood offices, telecottages, local telecentres are all forms of telework facility that have a community-oriented socio-economic role - perhaps in addition to a commercial role, and are used for a variety of purposes.
