Strategic Considerations
What are the real goals of your public operation:
- to make sure that the necessary service is delivered at the right level of quality/cost?
- to grow the organisation and enhance its prestige?
- to employ a lot of people?
- to improve the local economy and prosperity, jobs etc?
Public services usually have very mixed objectives
The Information Society/Networked Economy makes it essential to re-think strategic objectives
Unless you “think the unthinkable”, someone else will do it for you!